Claims

Motor
Covers both private and commercial vehicles on a third party policy or comprehensive basis.
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Property
Covers the insured's property against loss or damage caused by fire and allied perils.
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Projects & Engineering
Comprehensively cover various types of risks exposed to a civil contract.
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Marine
Covers the loss or damage of ships, cargo, and any transport or property.
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Finance
Covers the loss of your money whilst in transit and whilst in the premise.
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Travel
Cover any emergency medical-related expenses, trip cancellation or lost luggage.
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Accidents
Cash, bank notes, brand drafts, currency notes, cheques, current postage stamps, postal orders, mone
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Liability
Protects you against claims for personal injury or damage to a third party.
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COVID Crusher
A Covid Crusher is a single-use cover designed to protect you against COVID-19 related financial impact.
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Home Alone
Gives protection to contents against fire and burglary while you are away and your house is locked.
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Domestic Trip
Gives protection to fare paying commuters within city, to anywhere in East Africa.
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Trade All Risk
It's to provide an ease of handling with peace of mind cover to small traders, It's a Shop keeper
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Claims Response Time Line (TAT)

Intimation response
Next one hour
Surveyor Appointment as per panel
Same working day
Field visit
Within 24 hours
Processing and follow up
72 hours
Records follow up
Every week to intermediary/ Copy client
MIS : O/S, Paid, Incurred, Broken, Client
48 hours
Motor misc claims upto estimate 10M
72 hours / 5 working days
Motor misc claims > estimate 10M. / > 50M
72 hours
RI reporting and corrections
72 hours
Formats finalization
72 hours